PRE-ORDER

• Availability: Pre-orders apply to specific items and require up to 26 days for production.
• Notification: You will receive an email/SMS once your order is shipped.

SHIPPING

Delivery Options:

• Express Delivery: Available for all orders.

Free Shipping Thresholds:

• UK: Orders over **£350**
• EU: Orders over **€380**
• US: Orders over **$400**
• Rest of the World: Orders over **$495**

Shipping Costs by Location:

• United Kingdom: Express - **£6.99**
• EU Countries: Express - **€35**
• US Mainland & Outlying Islands:
  • 0g–1500g: **$32**
  • 1500g–5000g: **$45**
• Rest of the World: Express - **£35**

Delivery Timeframes:

• UK: 2–3 business days
• EU Countries: 2–4 business days
• Other European Countries: 3–4 business days
• US Mainland & Outlying Islands: 4–5 business days
• Rest of the World: 3–6 business days

Important Notes:

• Warehouse Hours: Closed on weekends. Orders placed after 12 pm GMT Friday will be processed from Monday.
• Sales Period: Delivery may be delayed due to high order volume.
• Suspended Regions: Deliveries to Ukraine and Russia are currently suspended. Orders from these regions will be canceled and refunded.

RETURNS

Policy Overview:

• 30-Day Window: Eligible for exchanges or credit notes only (no refunds).
• Conditions: Items must be unused, undamaged, and returned with original tags attached.

How to Initiate:

• Email market@oceanusswim.com with return details.

Third-Party Purchases:

• Items bought from other retailers must follow the retailer’s return policy.